Serious game for customer service
Manage 14 real customer-service situations and build your own corporation in a 100% customizable serious game.
Effective Learning – Serious Business Games | Successful personnel development
2100
Merchants
Serious Game on Negotiation
Discover how to improve your skills as a negotiator and learn to resolve conflicts by facing 6 cases of “real” negotiations.
ADA – Artificial Intelligence
Variable Management Content Game
The tool that makes any onboarding process an attractive, fun and engaging experience for all students.
Pacific
Serious Game on Leadership
An adventure of survival on a desert island to show your skills as a leader and return home safely.
Triskelion
Serious game for time management and personal productivity
Triskelion is suitable for all professionals, especially those who want to increase their efficiency and productivity, have a heavy workload and / or have stress management issues.
With Triskelion, employees in all areas have been trained by more than 1,000 companies across all sectors on five continents. Many of these companies are among the Fortune 500.
Frequently Asked Questions | Guidance
Recommended Internet Browser
For the best user experience, we recommend Google Chrome
Other recommended Internet browsers:
Direct support here: https://gamelearn.zendesk.com/hc/en-us/
How do I access the game?
When we register you for the game, we send you a start class email telling you what game has been assigned to you and the deadline for completing the course.
To access the platform, click the link that appears in the email or click here: https://students-platform.gamelearn.io
When you enter the platform, log in using your access details (email and password) and select the game you have been assigned.
Direct support here: https://gamelearn.zendesk.com/hc/en-us/
I’ve forgotten my password. How can I recover it?
To recover your password, click the following link: https://students-platform.gamelearn.io/forgot-password
Enter the email you used to register for the training and click “send”.
You will receive an email from no-reply@gamelearn.io. Click the link and the platform will open in a new tab.
Enter your new password in the two “new password” fields, click “send” and you’re ready.
After completing these steps, the system will take you to the students’ platform where you can access your course using your email and new password.
*You can’t reset your password using the link in the welcome email that you used to set your password for the first time*
Direct support here: https://gamelearn.zendesk.com/hc/en-us/
Where are my access details?
To access the training, open the welcome email from the sender no-reply@gamelearn.io, which
was sent to the account you used to register for the course. If you have several email accounts,
ask your training manager which one they used to register you.
Click the link at the bottom of the message to set your password.
Your username is your email address.
Next, open the second email you received from Gamelearn, where you were invited to play the
game (or games) assigned to you. Here you will find the link to our platform: https://students-
platform.gamelearn.io/login. Enter the platform using your email address and the password you
set. Don’t forget to save the link to our platform, as you can only access the training using this
link.
This link can only be used once. If you need to reset your password, please check the FAQ: I’ve
forgotten my password. How can I recover it?
Direct support here: https://gamelearn.zendesk.com/hc/en-us/
Is my session saved if I log off the from the course?
Yes, the game automatically saves your work at regular intervals so that you can pick up where you left off.
Direct support here: https://gamelearn.zendesk.com/hc/en-us/
Check your corporate network:
Check your corporate network:
- Ask your IT team to mark the following addresses as safe:
* .gamelearn.io
Direct support here: https://gamelearn.zendesk.com/hc/en-us/
Technical requirements
Pacific, Merchants, 2100 und ADA (HTML5-Games)
Minimum requirements:
- 1 MB / s bandwidth.
- 2 GB of RAM.
- Browser: Google Chrome, Firefox, Internet Explorer 11 or higher, Safari.
Recommended prerequisites for an optimal user experience:
- 3MB / s bandwidth.
- 4 GB RAM.
- Browser: Google Chrome
- Allow audio and video download and playback.
Why game-based learning?
Useful content:
Skills with a direct impact: leadership, negotiation, time management, personal productivity and customer service.
Skills turned into a set of tools, strategies and techniques which are directly applicable.
Gamification:
Storytelling, badges and levels to generate ‘engagement’.
Rankings and challenges to increase motivation in the participant.
Game-based learning:
Sophisticated simulators representing real situations.
Safe environment for the employee to practice and receive feedback for improvement.
More value for your business
Game-based-Training
Learning should not mean rote memorization. Actually it means acquiring the skills needed to improve as an individual in a variety of situations.
The game-based training allows a group of people to share a practical gamified learning experience and does not require all its students meeting in one place at any given time .
Gamification techniques included in our products make game- based training users to motivate themselves through competition, dipping them into a learning experience that transcends that of a traditional e-learning course.
Game-based learning
Game-based learning ensures skills learning because students are able to put skills into practice and learn from their own situations, decisions, and mistakes. Improving soft skills is really hard to do by just reading a manual. Readers learn the techniques but do not acquire the skill itself.
In a game-based learning format students overcome different game levels and, through this process, the game ensures each level of delivered educational content is actually learned. In short, the student learns the skill by practicing and improving, so at the end of the course he will be able to put the skill into practice in a real situation.
Game-based learning ensures not only skills learning but also builds self confidence. During the game the student understands how to use the skills and how to apply them in the different simulated situations in a safe and zero risk environment thanks to its one-to one nature.
Game-based learning in corporate training
In a new era of corporate training, frequently terms like gamification and game-based learning are used as synonyms. While both enhance motivation and engagement, only the game-based learning aspect is linked to the cognitive-improvement area of the course where the learning and development happens; gamification simply refers to the techniques used to increase motivation, make training fun, engage students and improve completion rates.
In brief, the quality of game-based learning corporate training depends on the quality of the course content and on the level of interaction that allows students to practice and learn while playing.
Game-based learning for soft skills development
Soft skills are personal attributes that enable effective individual interactions and, accordingly, enhance career development and job performance. Game-based learning products are especially suited to soft skills training because of the way soft skills learned. Soft skills have to be practiced in order to be learned.
In traditional instructor-led training, the instructor would have participants engage in role playing games and other activities to practice and learn soft skills. With the advent of online game-based learning, students are able to do the same in a virtual world unharnessed by physical limitations like a classroom.
Gamification and corporate training
The use of gamification elements is getting increasingly commonplace in corporate training. The use of gamification or game-like elements in virtual learning environments increases students motivation and completion rates.
Gamification benefits has a higher impact when applied to video game format courses. Video games create an attractive environment that enhances learning and motivate students to progress. The use of gamification elements and videogames in corporate training has particular benefits. They are able to pursue together the same objective living a common learning adventure.
Serious games in corporate training
Serious games or educational games for corporate training, are games designed for a primary purpose other than pure entertainment. Originally serious games were designed for technical skills development, in sectors like medicine, military or aviation. The use of serious games in corporate training is relatively recent, however it is forecasted to be one of the fastest growing sectors in the training industry.
Well-designed serious (educational) games for corporate training, make learning fun, challenging and rewarding. Learners do not realize that they are learning when engaged in a game. Serious games are used in corporate training in a variety of subjects.
Despite the fact that it is a relatively new term in the training industry, the results have already been very positive. Serious games enhance knowledge acquisition and skills development by facing the learner to different situations, challenges and problems..
Registration
Directly applicable content
Each skill becomes a toolkit of useful techniques, strategies, and tools for your employees.
Promotion of integration
We use gamification techniques, such as Challenges, rankings or trophies to promote employee involvement in the training.
Experimental learning
Sophisticated simulators are used to show real situations so that the participant can practice skills and receive feedback.
93 %
Recommendation
94 %
Completion Ratio
97 %
Applicability Ratio
9,2
Recommendation Ratio
Our clients
